Website analytics

This website collects personal information to power our site analytics, including:

• Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Your IP address

This information may also include details about your use of this website, such as clicks, internal links, pages visited, scrolling, searches, and timestamps. We provide this information to Google Analytics, our website analytics provider, to understand site traffic and activity.

Cookies

This website uses cookies and similar technologies — small files or pieces of text that download to your device when you visit.

• Necessary cookies are always used, and allow Microsoft Azure, our hosting platform, to securely serve this website to you.
• Analytics and performance cookies are used on this website, as described above, only when you acknowledge our cookie banner.

Website visitors

This website is hosted by Microsoft Azure. Microsoft may collect personal information when you visit this website, including:

• Information about your browser, network, and device
• Web pages you visited prior to coming to this website
• Web pages you view while on this website
• Your IP address

Microsoft needs this data to run the hosting platform and to protect and improve its services. You can read more in Microsoft's Privacy Statement.

Booking and contact forms

When you submit a form on this website — for example, to request an appointment, ask a question, or contact us — we collect the information you provide in order to respond to you and, where relevant, schedule your appointment. This may include your:

• Name
• Email address
• Phone number
• Details relating to your appointment or inquiry (for example, the reason for your visit)

We provide this information to SuperDoc, our appointment booking provider, so they can help us schedule your appointment.

Emails

We may email you in response to a form submission or booking request, or to communicate about your appointment. We provide your contact information to SuperDoc, our booking provider, so they can send these emails on our behalf.

If we send marketing or newsletter emails, you can unsubscribe at any time using the link at the bottom of the email.

Fonts

This website serves font files from and renders fonts using Google Fonts and/or Adobe Fonts. To properly display the site to you, these third parties may receive:

• Information about your browser, network, or device
• Information about this site and the page you’re viewing
• Your IP address

How we use your information

We use the information described above to:

• Operate, maintain, and improve this website
• Respond to inquiries and manage appointment bookings
• Communicate with you about your appointment or request
• Understand how visitors use our site

We do not sell your personal information.

Who we share it with

• Microsoft Azure — our website hosting provider
• SuperDoc — our appointment booking provider
• Stripe — payment processor for handling payments (we share only the username for transaction identification)
• Google Analytics — for analyzing site usage (anonymized data)
• Google Ads — for tracking advertising campaign performance
• Facebook Pixel — for optimizing ads and tracking conversions

Each of these providers processes data according to their own privacy policies, which we encourage you to review.

Your rights

Depending on where you're located (for example, if you're in the EU/EEA or UK), you may have rights to access, correct, delete, or restrict the use of your personal information. To exercise any of these rights, contact us at sofiaphysiocenter@gmail.com.

Contact us

If you have questions about this privacy policy or how we handle your information, contact us at:

Амбулатория за специализирана медицинска помощ – София Физио Център – Индивидуална практика – АСМП-СФЦ-ИП ЕООД
гр. София (1359), р-н Люлин, жк. Люлин, бл. 541, вх. Г, ет. 7, ап. 91
sofiaphysiocenter@gmail.com
0879879759